Forwarding and transport companies in Russia, which are not shippers or recipients, have lost the ability to control their goods delivered by rail in recent weeks. Kommersant writes about this with reference to market participants.

They link the situation to the detention in St. Petersburg at the end of September of suspects in obtaining illegal access to the train tracking system of JSC Russian Railways called ETRAN and trading this information.

As Nikita Kazarinov, CEO of Shuttle Logistic, notes, access to tracking the location of cargo has been closed for his company, which affects the quality of services. The operator does not understand whether there will be delays on the way, after what time the container will arrive and whether it has been lost, which means that planning supply chains in the usual format has become impossible.

OREANDA-NEWS Russian Railways emphasizes that they did not restrict access to ETRAN and everyone who has the right to receive information owns it in full. However, as indicated in the material, companies providing end-to-end transportation are not connected to the system.

Before the outbreak of hostilities in Ukraine, ETRAN was open to everyone. Later, when the data was closed, it was possible to obtain information from third-party providers.

Dmitry Arzhanykh, co-founder of SLK Group, confirmed that in October the company no longer knows where its cargo is at a particular moment, and is making every effort to solve the problem. According to him, all operators faced difficulties. Another market participant noted that the situation affects the company's activities "extremely negatively."

Yulia Shlenskaya, President of KBT customs and logistics broker, explained that the lack of information increases risks. Now it is impossible to check whether the cargo has been shipped and whether the forwarder or the transport company is trying to deceive the customer, and the operators themselves cannot adequately respond to the delay. Previously, it was possible to understand that the container has been at some station for a month and either write complaints or take it out some other way.

In mid-September, it became known that Russian Railways intend to sharply raise freight tariffs in 2025, as they need money to finance an investment program. Shippers are generally sympathetic to such a proposal, however, they demand to improve the catastrophically fallen quality of services and speed up traffic.