OREANDA-NEWS. April 05, 2016.
Fiserv,
Inc. (
NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that
Cuscal Limited, a leading
provider of end-to-end payments solutions in
Australia, has chosen
Integrated Currency Manager, Device Manager and Terminal Connect from
Fiserv. The new solutions will enable
Cuscal to extend its range of
services to include more automated, integrated cash and ATM network
management capabilities.
Cuscal provides payments solutions to over 100 clients from a range of
industries including financial services, airlines, fintech and retail.
Its product range includes card and acquiring products, mobile payments,
fraud prevention, EFT switching and direct entry. Cuscal also owns and
operates the rediATM network (one of Australia's largest ATM networks)
and provides switching and acquiring services for around one-third of
Australia's ATMs.
"We are always looking for ways to improve our products and services and
help our clients get ready for the future of payments," said Adrian
Lovney, General Manager, Product & Service, Cuscal Limited. "Fiserv
solutions will help make our device management easier and more efficient
and support the growth of our extended network of multi-vendor ATMs."
Fiserv will provide Cuscal with an integrated management solution for
cash optimisation, incident management and remote management of their
large ATM network. By automating the monitoring and management of their
multi-vendor ATM network, Cuscal will be able to more efficiently manage
supply chain costs, quickly detect and resolve problems, and enable its
customers to effectively manage cash in real time, all from an
integrated solution suite. Cuscal can also offer customers the option of
remote resolution of ATM issues and an easily configurable reporting and
analytics solution that includes automated report distribution.
"Automation and end-to-end, real-time visibility are critical to cash
optimisation and ATM network management, with businesses and consumers
expecting an effective and reliable service," said
William Dale,
regional director, Cash & Logistics, Fiserv. "As experts in the movement
and management of money, Fiserv provides the integrated solutions
necessary to help Cuscal deliver the services people need today to
Australian financial institutions."
Integrated Currency Manager is a cash management solution that forecasts
customer demand and automates processes to deliver high service levels
for customers at the lowest cost for organizations. It utilizes complex
forecasting based on artificial intelligence to recommend orders and
shipments to minimize excess cash levels, reduce expensive
transportation and handling costs, and streamline cash management.
Device Manager and Terminal Connect provide multi-vendor device
management capabilities that automate the end-to-end process of
detecting and resolving problems across self-service device networks,
including ATMs, smart safes and cash recyclers. The remote management
and flexible reporting capabilities help to improve fault management,
service management and proactive troubleshooting to lower the total cost
of ownership and increase device availability for large ATM networks.
In a world that is moving faster than ever before, Fiserv solutions and
expertise help clients deliver financial services at the speed of life,
meeting customers where they are and enhancing the way people live and
work today. Learn more at TheSpeedofLife.com.
About Cuscal Limited
Cuscal is an unlisted public company regulated by the Australian
Prudential Regulation Authority (APRA) with representation on all of
Australia's major payment boards and associations. It processes more
than 10% of Australia's payment transactions and has over 6.5 million
cards under management. In recent years Cuscal has focused on helping
its clients adapt to the new world of digital payments. It is one of the
primary architects of Australia's new real-time payments infrastructure,
the New Payments Platform (NPP), and is currently working to connect its
clients to Android Pay and Samsung Pay when they launch in Australia. www.cuscal.com.au
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes
magazine's America's Best Employers. For more information, visit www.fiserv.com.
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