OREANDA-NEWS. Convergys Corporation (NYSE: CVG), the global provider of customer management, is celebrating 3 successful years in Honduras. Initially opening its first contact center in 2013, with just 50 employees, Convergys now employs over 750 people in San Pedro Sula, providing a range of customer care and technical support services to internationally recognized clients in English, and Spanish.

“We value the highly skilled workforce and the strong work ethic of the people in Honduras, and the positive outcomes they deliver for our clients, each and every day –We are proud of all our achievements in the last three years, and look forward to an even brighter and more successful future as we continue expanding our operations and bringing more jobs and better opportunities to the country”, said Eugenia Rojas, Senior Manager for Communications for Convergys in Latin America.

Located in state-of-the-art facilities in Altia Park, Convergys features cutting edge technology with advanced network capabilities, conference rooms, a modern employee lounge, study rooms, full-service cafeteria, ample parking lots, and many other amenities for employees.

“Convergys mission is to enhance the value of our clients’ customer relationships through the optimal mix of agents, technology, and analytics to deliver consistent customer experiences across all channels and geographies, and our incredible team here in Honduras helps us strive towards that goal every day. I am thrilled every time I think about the new quality jobs we have and continue creating and the plans we have prepared for the country for the coming months. Because all this turns into something everyone deserves: opportunities”, said Jose Manolo, Site Director for Convergys Honduras. 

As part of their commitment with the community and with the country, Convergys has made significant donations to a variety of institutions and organizations, promoting volunteerism and social responsibility. Thanks to our partnership with World Vision, more than 400 children have received school supplies, books and food to help them continue with their education. Convergys volunteers also helped build new bathrooms, painted the school and created a reading center.

During these three years in the country, Convergys has also provided over 17.000 hours of training to the team, and promoted more than 100 employees, thus contributing to the professional development and success of our people in Honduras. Those interested in joining Convergys may visit their offices located in Altia Park, Tower 2, Level 3.