CSC and the Metropolitan Police Service Sign Technology Services Contract to Create a Next-Generation Digital Policing Workplace
OREANDA-NEWS. CSC (NYSE:CSC) a leading provider of next-generation technology services today announced it has signed a five year ‘End User Services’ contract to help the UK Metropolitan Police Service (MPS) create a next-generation digital policing workplace through CSC’s MyWorkstyle.
Under the terms of the agreement CSC will modernise the MPS’s current end user IT services through the implementation of CSC’s MyWorkstyle its next generation end user solution. The service is designed to increase flexibility for employees across the MPS, providing them with secure access to information and applications within both MPS locations and when their employees are mobile. CSC will deliver services including desktop, virtual desktop, mobility, tablet services, email, collaboration, instant messaging, web meetings, remote support and desk-side support. It will also deliver an enhanced catalogue for ordering new end user services.
Over the last 12 months, MPS has reviewed its technology contracts to rationalise and modernise its IT. Through its Total Technology Programme – Infrastructure (TTPi), the MPS has opted for a multi-supplier Service Integration and Management (SIAM) model to deliver all core IT services and infrastructure for police officers and staff. Whilst reducing costs, improving services and delivering modern, the MPS needed a flexible ICT infrastructure to transform operations within the organization.
Chris Naylor, director of Digital Policing at MPS said: "The SIAM model is all about collaboration and leveraging the best capabilities from our technology partners. CSC brings vast experience of working within the SIAM/Tower model and has industry leading capability in this area. We look forward to working with CSC to help the MPS refresh, renew and replace a range of our IT devices and services, which will allow our people to work in a more agile way, using remote technology and a range of mobile and desktop devices. This contract will help us transform our IT to begin realising our ambition to become a truly mobile digital police service. We look forward to working with CSC in delivering our end user IT services.”
Damien Venkatasamy, CSC Industry general manager, UK Public Sector said: “We are delighted to have the opportunity to transform how the police force uses IT as a key enabler in their move to digital, which is vital at a time of budgetary constraints and heightened demand on the Met Police. With a mobile workforce of the scale and importance of the Met Police, it was critical for CSC to provide them with a solution that supports their digital policing ambition and critically, to ensure police and support staff have access to information on a 24/7 basis, whenever and however they need it.”
CSC MyWorkStyle is an as-a-service end-to-end solution packaged for individual work style needs with evergreen technology updates—delivered with scalable managed services, managed desktop and consulting—within a zero touch intelligent service model.
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