OREANDA-NEWS. January 22, 2016. FCA US LLC continues to refine its recall processes and procedures.

To identify potential defects and respond in a timely fashion, the Company has more than doubled the complement of professionals assigned to its vehicle-safety organization.

Further, this week marks the rollout of "Recall Central," a new Internet portal that consolidates campaign information so dealers may better assist customers – a key link in the recall-completion chain.

FCA US  is working with NHTSA and the industry to increase recall completion rates by encouraging customers to heed recall notices and improving the customer-service experience.