Nielsen to Launch "Social Content Ratings" with Measurement Across Twitter and Facebook
Nielsen's Social Content Ratings will be the first solution to measure aggregate-level program-related conversation on
"The development of Social Content Ratings reflects Nielsen's commitment to continually adapt our services to meet the needs of the industry and is part of Nielsen's ongoing effort to evolve our measurement to reflect the total audience across screens and platforms," said
Sean Casey, President,
Nielsen Social. "Nielsen Social measurement is evolving to provide a comprehensive, standardized picture of how consumers are responding to program content through social media, wherever and whenever."
Nielsen's Social Content Ratings will deliver standardized third-party measurement of program-related conversation for each social networking service tracked and gross totals across social networks. Measurement will include social media authorship (e.g., posts, Tweets), engagement (e.g., comments, likes, replies, Retweets, shares), reach (audience and impressions) and demographics (age and gender) as available. Social Content Ratings are designed to adhere to the social media measurement guidelines created by the
Social media conversation about original video programming from TV and over-the-top streaming providers will be measured for linear airtimes as well as on a 24-hour-a-day, seven-day-a-week basis. The expanded metrics will build on the methodology and tracking system that Nielsen has developed over the past three years, since its initial agreement with Twitter. In support of Social Content Ratings,
By measuring program-related conversation across social networking services, TV networks and streaming content providers can assess the effectiveness of social audience engagement strategies and better understand the relationship between social activity and tune-in. Additionally, comprehensive social measurement for programming will support agencies and advertisers in making data-driven media planning and buying decisions as they seek to maximize social buzz generated through ad placements, sponsorships, and integrations.
"We applaud Nielsen for working with the industry to bring together major social media players in order to provide comprehensive measurement," said
David Poltrack, Chief Research Officer,
"Twitter thrives as the destination for public, live conversations about TV between viewers, talent and networks for millions of fans across the globe every night." said
Kirstine Stewart, Head of North American Media, Twitter. "Our continued alliance with Nielsen is one of the many ways we seek to provide value and measurement to the industry."
"Every day, television fans from around the world use
Nick Grudin, Director of Media Partnerships,
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