Utah Community Credit Union Extends Fiserv Relationship with Move to DNA and Addition of Integrated Solutions
UCCU was seeking an account processing platform that offered scalability, 24/7 real-time processing, and advanced features and flexibility to serve its 126,000 members, while also addressing its long-term strategic needs. The credit union was also looking for a platform with strong commercial capabilities, proven performance, and an active client community.
"Over the years, Fiserv has helped us stay ahead of a changing industry and evolving member needs. DNA gives UCCU the flexibility to deliver innovative products and services to our members quickly and efficiently without complex programming," said Jeff Sermon, president and CEO, Utah Community Credit Union. "Our members are looking for more options and a more personalized experience, and with DNA we can create solutions such as custom-tailored mortgage and commercial loan products with just a few clicks and manage them with greater efficiency."
UCCU will be running the DNA platform in-house. In addition to DNA, UCCU will add a host of best-of-breed integrated solutions from Fiserv including tMagic™ for DNA teller capture, Nautilus® enterprise content management, WireXchange®, and a suite of CRM and business intelligence solutions for DNA. The credit union also will continue to leverage Raddon Financial Group for industry insights and best practices.
"Utah Community Credit Union has been a valued client for more than 23 years, and when they decided to evolve their technology to keep up with the expanding needs of members they knew they could turn to Fiserv," said Mark Sievewright, president, Credit Union Solutions, Fiserv. "The sophisticated technology of DNA and integrated best-in-class solutions from Fiserv will support the credit union's growth, while enabling the expansion of key commercial and retail business strategies."
Fiserv is the U.S. market leader in account processing services, and more than one-third of U.S. financial institutions rely on Fiserv for account processing solutions and expertise. DNA is the first open, person-centric core banking platform built for collaboration and has been recognized by industry-leading analysts for its technology, user experience and breadth of functionality.
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