Salesforce: 3 New Year's Resolutions for 2016 (and the Apps to Make Them Come True)
OREANDA-NEWS. December 14, 2015. As 2015 rapidly draws to a close, the excitement and opportunity of a new year and a fresh start is approaching. And while we are all familiar with the hope of New Year’s resolutions, and the disappointment of those unfulfilled, we have a secret weapon (actually, six of them) to help you keep those resolutions. Here are three great New Year’s resolutions and the six apps to make them possible.
1. I will move faster than ever before (no treadmill needed)
Many of us are guilty of failing to follow through on resolutions such as “get in shape” or “go to the gym more.” By Valentine’s Day, the thought of getting on a treadmill is too much to bear. But in the business world, moving faster across your entire organization to better serve your customers doesn’t require any sweat (or tears). Moving faster can mean, for instance, moving software into the cloud, or eliminating technological redundancies with new apps.
Adobe’s eSign services allows you to close deals faster by saying goodbye to paper contracts forever. Bringing e-signature to every department allows you to cut risk and power 100% digital workflows across your organization.
For your marketing department, Musqot is a complete marketing performance tool that helps you plan, budget, analyze, and optimize all of your marketing activities in one easy-to-use app. You’ll save time just from eliminating so many marketing spreadsheets from your life.
2. I will kick those old, inefficient habits
At the start of a new year, there’s no better time to clean out the clutter of the past. And while your office desk may need a once-over, it’s the decluttering of old processes that should be the focus of your efforts. Evaluating processes to find improvements and efficiencies is one thing, but using technology to cut out red tape is a significant way to follow through on this resolution.
Prodly Moover saves your team hundreds of hours on deployments and other projects by moving targeted data between Salesforce orgs faster than ever before. Your improved efficiency means you improve testing processes, maximize sandboxes, and streamline app implementation, too.
From a customer service standpoint, HeyWire LiveText Agent for Salesforce enables two-way texting between service agents and customers via existing 1-800 or business phone numbers. Improving lag time on customer service issues and delivering answers on customers’ preferred platforms will move your business into 2016.
3. I will make my customer relationships personal, not one-size-fits-all
Personalization, much like flossing, may be something you want to do better, but few do it correctly. Whether it’s sending personalized emails to prospects, marketing to customers one-to-one at scale, or knowing when to send each customer a piece of collateral or gift depending on where they are in the customer journey, there are countless ways to personalize the relationship between you and your customer.
SwagIQ Intelligent Gifting personalizes, sends, and tracks company gifts directly through Salesforce, helping you stand out from competitors and close more deals.
Customer feedback is critical to turn everyday customers into loyal, engaged fans. Clicktools by CallidusCloud helps you collect, centralize, and act on customer feedback so that your entire organization can work together to provide superior service.
With AppExchange apps, you’ll always have the partner and motivator you need to make your New Year’s resolutions stand the test of time.
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