Williams Lake and District Credit Union Advances Its Technology Platform with Selection of DNA from Fiserv via Celero
Williams Lake, a \\$207 million asset credit union, selected the DNA account processing platform to take advantage of its open architecture, modern technologies and 24/7 real-time processing to offer exceptionally responsive service to the credit union’s 11,500 members.
“At Williams Lake and District Credit Union, our members are at the center of everything we do. Enhancing our technological capabilities through the DNA account processing platform will ensure we provide our members with extremely efficient service,” said Jim Zimmerman, CEO, Williams Lake and District Credit Union.
DNA is a unified, 24/7 real-time core platform that’s designed around member relationships to deliver personalized service and more relevant product offerings. The open architecture of DNA will enable Williams Lake to integrate a range of additional Fiserv solutions, add new products and services quickly, and take advantage of DNAapps™ that the credit union can create for itself or download from the DNAappstore™ to enhance member service.
In addition to DNA, the credit union added Digital Document for DNA and a suite of financial accounting solutions from Fiserv. They also selected Professional Services for DNA to help implement best practices.
“With DNA, Williams Lake gains a modern technology platform that provides a full 360-degree view of member relationships and the flexibility to address members’ changing needs and expectations at the speed of life,” said Rob Palin, general manager in Canada for Open Solutions, Fiserv. “Along with our partner, Celero, we look forward to extending our relationship with Williams Lake to provide technology solutions that enable them to deliver innovative and relevant member experiences.”
Fiserv is the U.S. market leader in account processing services, and more than one-third of U.S. financial institutions rely on Fiserv for account processing solutions and expertise. DNA has been recognized by industry-leading analysts for its technology, user experience and breadth of functionality.
In a world that is moving faster than ever before, Fiserv helps clients deliver solutions that are in step with the way people live and work today – financial services at the speed of life. Learn more at TheSpeedofLife.com.
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