OREANDA-NEWS. Sberbank has won the Visa Global Service Quality Performance Award "For provision of high-quality services."

For its work in 2014, Sberbank received awards in six categories: "Risk management efficiency for domestic operations" as an issuer, "Risk management efficiency for international operations" as an issuer, "Efficiency in challenging fraudulent operations" as an issuer of credit cards, "Efficiency in challenging fraudulent operations" as an issuer of debit cards, "Efficiency in challenging fraudulent operations" as an issuer of business debit cards, and "Level of approval of international operations" as an issuer of debit cards.

"Ensuring that we provide flawless services to our clients is one of Sberbank's key priorities," commented Stanislav Kuznetsov, Deputy Chairman of the Executive Board of Sberbank. "Visa is one of our long-standing international partners. Its high opinion of Sberbank's work reaffirms that we have chosen the correct strategy."

"Visa focuses on counteracting electronic payment fraud because success in this area plays a big role in forming consumer trust in cash-free payments. In Russia we are continuously working with the banking community, regulators, and law enforcement agencies in order to make transactions secure and reliable. It's good to see that Sberbank also contributes to achieving this goal. The Bank's efforts in this area are properly recognised by the award," said Selim Ergoz, Vice President, Head of Products Department at Visa Russia.

The Visa Global Service Quality Performance Award program was founded in 1992 to recognise financial institutions and processors throughout the world that provide outstanding service to holders of Visa cards and retail and service outlets.

Every year awards are conferred to the top card issuer banks and processors for their annual performance and achievements in minimising risks and combatting fraud. All nominees are rated in terms of qualitative and quantitative indicators.