OREANDA-NEWS. October 22, 2015.
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that
First Hawaiian Bank, the
oldest and largest bank in
Hawaii with
\\$18.7 billion in assets, has
selected a suite of digital banking, payments and personal financial
management (PFM) capabilities from
Fiserv. The integrated services will
enable
First Hawaiian Bank to keep pace with customer expectations for
leading technology, provide a unified banking experience across channels
and enhance digital customer engagement.
"Our customers trust us to deliver the financial services they need,
when and where they need them," said
Eric Yeaman, president, First
Hawaiian Bank. "Engaging our customers through digital channels is
increasingly important, and we chose to significantly expand our
existing relationship with Fiserv because we trust that they can help us
deliver the smart functionality and superior experience our customers
expect."
First Hawaiian Bank selected Corillian Online® for online
banking, MobilitiTM for mobile banking, CheckFree®
RXP® for electronic bill payment, the Popmoney® personal
payment service and AllData® PFM tools. The bank selected the
ASP versions of Corillian Online and Mobiliti to deliver best-of-breed
functionality with lower overall total cost of ownership. Because Fiserv
provides frequent "feature-pack" updates for these products First
Hawaiian Bank customers will benefit from access to newly developed and
in-demand features on an ongoing basis. Fiserv will integrate the new
digital banking and payment solutions into the bank's existing core
account processing platform.
The addition of new capabilities such as enhanced mobile banking via
app, browser or SMS (text), person-to-person payments, multi-factor
authentication and a PFM tool will equip the bank to attract new
customers and increase existing customer engagement in a highly
competitive market. This is significant because the Fiserv
Consumer Trends Survey has shown that digital banking and payments
users are more satisfied with and less likely to leave their financial
institution than non-users.
Ongoing conversations with clients allow Fiserv to gather information
and share ideas for future development and support. First Hawaiian Bank
will now become part of that community.
"Life is moving more quickly than ever before, and by bringing
a new digital banking experience to their markets First Hawaiian
Bank continues to innovate to exceed their customers' needs and
expectations," said Marc West, division president, Digital
Channels, Fiserv. "First Hawaiian Bank has a reputation for superior
service, and enhanced digital capabilities will allow them to
increase customer satisfaction and engagement."
In a world that is moving faster than ever before, Fiserv helps clients
deliver solutions that are in step with the way people live and work
today - financial services at the speed of life. Learn more at TheSpeedofLife.com.
Additional Resources:
About First Hawaiian Bank
First Hawaiian Bank (www.FHB.com),
with \\$18.7 billion in total assets, was founded in Hawaii in 1858 and
for over 157 years, has been helping generations of personal and
business banking customers with their financial solutions. The bank
operates 57 branches in Hawaii, three on Guam and two in the CNMI.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes magazine's
America's Best Employers. For more information, visit www.fiserv.com.
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