OREANDA-NEWS. HR Technology Conference and Technology Services World -- FinancialForce.com, the leading cloud ERP provider on the Salesforce App Cloud, today announced Peoplecasting™, game-changing interoperability between FinancialForce Human Capital Management (HCM), FinancialForce Professional Services Automation (PSA) and Salesforce Customer Relationship Management (CRM) to help services organizations more intelligently predict and supply the resources needed to meet customer demands. FinancialForce Peoplecasting™ provides services organizations with a just-in-time approach to resource management and is uniquely possible because CRM, PSA and HCM applications all reside natively on the Salesforce App Cloud.

Bringing together services demand forecasting, capacity planning, recruiting and onboarding
Peoplecasting™ solves a continual problem services organizations experience today managing their "bench," or the resource capacity available to staff customer projects. Without visibility of potential projects, current capacity and the potential supply of candidates, managers can find themselves short of the right skills and resources to meet customer project needs. Resource managers need to collapse the time it takes to recognize resource needs and to supply people to customer projects to maximize revenue, profitability and customer satisfaction.

To solve this problem, FinancialForce.com has made FinancialForce HCM instantly aware of professional services resource needs and has the ability to automate and expedite the processes of recruiting, approving and onboarding new employees. This just-in-time approach allows services firms to maximize profitability and customer satisfaction by supplying the right resources to billable projects with the right skills at the right time. With FinancialForce HCM, services leaders can easily collaborate with HR to identify needs, and recruit, hire, and onboard team members.

Smart absence management for services organizations
Connecting FinancialForce PSA and FinancialForce HCM also helps services managers more effectively account for absences and paid time off in their capacity plans. Approved time-off in HCM automatically appears in the PSA resource planner so managers can accurately manage and gauge capacity. A timecard entry is automatically generated to make sure the hours are accurately reflected in PSA without requiring double-entry. All this helps services managers plan resources and optimize resource schedules.

Providing one source of truth for all your employees
With FinancialForce PSA and FinancialForce HCM, employee data is in one single, real-time system. As soon as employees are hired, they are available in PSA. With self-serve functionality in the native Salesforce UI and mobile devices, employees can directly manage and update their records, which will be reflected in both PSA and HCM.

"This announcement is a great example of the synergy that can be achieved when business applications reside on a single cloud platform," said Jeremy Roche, CEO of FinancialForce.com. "Our view is that HCM applications should be integral to operations and part of the business fabric, unlike other applications that are completely disconnected from other ERP or CRM applications. This single cloud approach will also allow us to extend Peoplecasting™ to predictive analytics for talent management. For example, we can recognize patterns of top performers by triangulating employee information with operational information on sales orders from CRM, project success from PSA or customer profitability from financial management applications depending on the role of the employee. This will help companies make better recruiting and management decisions and make a significant difference to the bottom line."