OREANDA-NEWS.  Transaero return tickets with the outward leg before 15 December and return leg after 15 December will be cancelled along with all other tickets for flights after 00:00 on 15 December. These tickets may not be rebooked for an earlier date, as all sales of Transaero tickets have ceased.

Passengers holding tickets with an outward date before 15 December and return leg after 15 December are entitled to a full refund.

Important Note

Tickets purchased at Transaero sales offices in Moscow will only be refunded at the sales office at 2 Paveletskaya Square, Building 3 (Metro “Paveletskaya”). The points of sale in Vnukovo and Domodedovo airports and the sales office at 11A Zubovsky Boulevard (Metro “Park Kultury”) cannot process refunds.

- Tickets purchased from third-party agencies will be refunded only at the relevant point of sale.

- For the refund of tickets purchased as part of a tour package, contact the travel agency that sold the tour package.

The airline will provide any additional information to passengers as soon as it becomes available.