Eg Solutions Launches New Products
eg forecasting™ enables organisations to use eg's unique back office work management functionality to proactively plan for anticipated workloads, taking into account the complexity of multi stage processes with multiple inputs and hand offs. In addition to predicting workloads, eg forecasting™ has been designed to forecast likely service level achievements, based on current or potential performance levels, as well as the resources and skills required to achieve them.
The development of the software was part-funded by Innovate UK, the UK's innovation agency, through its Smart scheme. Innovate UK offers funding to small and medium-sized enterprises to engage in R&D projects in the strategically important areas of science, engineering and technology.
eg mobile™ extends the reach of the Company's software to planning teams, remote workers and operational managers out in the field; the demand for which is being driven by a growing need to allocate work to and manage the performance of an increasingly mobile workforce. It also provides alerts and notifications on KPIs that affect performance such as approaching service-level agreement deadlines and breaches for operational managers. eg mobile™ is an extension of the eg operational intelligence® software suite.
Commenting on the launch, Elizabeth Gooch, CEO of eg solutions, said:
"An increased focus on the need to plan effectively and manage an increasingly mobile workforce means there is greater demand on the traditional back office function. The introduction of eg forecasting™ and eg mobile™ demonstrates our commitment to meeting the evolving needs of our customers and exploiting new opportunities to apply our market leading back office optimisation software."
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