HP Dramatically Simplifies the End User Experience with New IT Service Broker Products
Together, HP Propel and HP Service Anywhere enable IT departments to transition from a reactive and tactical role to act as a strategic “service broker” that allows employees to onboard new apps and services whenever and however they need them to compete in the Idea Economy.
“Bell Canada is pursuing a strategy to empower our employees with a centralized ordering portal that provides automated self-service access to the apps and services they need to do their jobs,” said Terry Hill, Regional Director, ERP4IT at Bell Canada. “HP Propel is fundamental to our service broker strategy, and has greatly reduced end user confusion and saved the IT team from manually entering requests. Most importantly, it plays an important role in helping Bell Canada operate at high speed in order to better serve our customers.”
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