ServicePower announces launch of software
NEXUS FSTM the latest product innovation from industry visionary ServicePower, provides organisations of all scales with a cloud-based field service management software solution that incorporates the award winning and comprehensive mobile functionality developed by ServicePower.
NEXUS FSTM provides customer work order management, mobile dispatching to field based resources, real-time schedule monitoring through an interactive Gantt, timesheet reporting, location monitoring and reporting, asset and parts capabilities, and user configurable maintenance, all in the cloud, with fast and easy data set-up and a modern and easy user interface. With new features and rules-based, user configurable forms delivered on a job-by-job basis, the NEXUS FSTM mobile dispatch component incorporates the latest release of ServiceMobilityTM'; providing job and activity management, scheduling, inventory management, parts information, schematic diagrams, note-taking, timesheets, signature capture, photograph capture, collaboration with office-based resources, navigation, estimates and payments, and customer surveys. Designed for flexibility, NEXUS FSTM allows organisations and technicians to quickly adapt to job conditions, improving both efficiency and productivity, while enhancing the customer experience.
For enterprises requiring optimisation, Optimisation on DemandTM will be available later this year, via Nexus FSTM, offering customers the power of our patented field service optimisation algorithm as a service, so that they too can benefit from the power of optimisation as and when needed. For those requiring real-time optimisation, NexusFS offers at launch available integration with ServiceSchedulingTM.
NEXUS FSTMalso will offer ServicePower's global network of connected third party contractors the ability to manage their own business while receiving work from our ServiceOperations global client base, aggregating all jobs into one software platform, reducing costs and improving operational efficiencies.
Marne Martin, CEO, ServicePower, commented "ServicePower are investing in rapid development of our mobile workforce management platform adding in new features and new products that further connect the service supply chain, provide improved efficiencies and productivity, and enhance the customer experience.
NEXUS FSTMchanges the field service market. It's not simply another disparate mobile dispatching solution. It provides small, medium and even large enterprise organisations with an economical, cloud-based solution to manage their business and fully mobilise their field operations with access to real algorithm-based optimisation, connectivity to multiple job sources and the ability to file claims for work performed, through our connected platform and offerings, providing an unmatched, single vendor solution to any business."
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