OREANDA-NEWS. National Rating Agency (NRA) has assigned its ‘SQ2’ service quality rating to Otsenochnaya Kompaniya LLC. This is the first time that the company receives a service quality rating from NRA.

In NRA’s view, the appraisal company provides high-quality services. It sets and maintains quality standards and studies customers’ opinion about its services, paying enough attention to this aspect of service delivery. The company has no issues related to customer dissatisfaction. The activities of Otsenochnaya Kompaniya and its personnel meet the industry and government standards. The existing quality management system is largely integrated into the company’s business processes and is commensurate with the business' scale.

NRA notes that some functions of the company’s internal service quality appraisal and control system, which NRA includes in its analysis, are yet to be realized. This can be largely attributed to the company’s business specifics.

NRA’s analytical products, including ratings and the contents of this press release, are statements of NRA’s independent opinion as of the date they are expressed and not statements of fact or recommendations to make any investment decisions or conduct any stock market transactions. NRA is not responsible for any results obtained from the use of opinions and/or information contained in this press release.

While NRA has obtained information from sources it believes to be reliable, NRA does not guarantee that this information is perfectly correct, complete and accurate, as it does not perform an audit or undertake any duty of due diligence or independent verification of any information it receives.