Chase partners with Jenn Lim to share formula for boosting profits through culture
Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company she and Tony Hsieh (CEO of Zappos.com) co-founded based on the tenets of the best-selling book Delivering Happiness: A Path to Profits, Passion, and Purpose. Informed by business best practices, cutting-edge research from the field of positive psychology, and global experience, Lim and Delivering Happiness have developed an approach to sustainable culture that maximizes employee engagement and company profit.
"I am excited to share the lessons we've learned from Zappos and companies around the world on how happiness and culture can impact small businesses!" said Limm.
As a consultant with Zappos, Lim created the Zappos' Culture Book, a symbol of how companies are using happiness as a business model to increase productivity and profitability. The model they believe and use is that happier employees = happier customers = profitable/sustainable business (and most importantly, meaningful lives).
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