ServicePower wins Jones Lang LaSalle award
JLL's EMEA IFM team contracted ServicePower in 2014 to enhance JLL's ability to support its portfolio of managed real estate and facilities around the world. Integrated Facilities Management (IFM) is a core business service within JLL, the professional services and investment management company specialising in real estate. Operating across Europe, Middle East & Africa, JLL's IFM team proactively measures and manages the performance of corporate clients' buildings. It also maximises the efficiency of real estate staff, optimises operational spend through strategic sourcing and reduces building energy costs by lowering consumption.
ServicePower's patented workforce management software, which includes the route optimization software ServiceScheduling and its cross-platform mobile dispatch software, ServiceMobility, has been integrated with JLL's leading technology platform. This enables JLL to schedule field resources more efficiently, fully mobilising field processes and monitor activities in real time. Using sensor data from connected devices, potential issues are identified proactively and critical failures are addressed as they occur, throughout the day. ServicePower's mobile workforce management software suite enables the improved overall productivity of JLL managed real estate portfolios.
The awards recognised suppliers in five categories: Service Delivery Excellence, Best Saving Initiative, Innovation, Collaboration, and Energy and Corporate Social Responsibility. Service Power won the 'Innovation' category, based on the workforce management software's support of cost reduction, improved service delivery and innovative solutions during deployment.
Kerry-Anne Hurt, JLL Head of Strategic Sourcing, EMEA IFM said, "ServicePower partnered with JLL to drive our dynamic scheduling solution for our Engineering Services team. ServicePower has proved to be innovative, both commercially and technically, delivering key innovations not envisaged at project inception, but developed in the scoping phase of the project. These include the development and utilisation of innovation communications software, enabling full utilisation of ServiceScheduling, without full integration to our complex technology stack, and the support of a flexible, unique funding approach to enable design, development and implementation of the project, without JLL capital investment."
Marne Martin, CEO of ServicePower said, "We are thrilled to be recognized by Jones Lang LaSalle.
The facilities sector is a strategic focus for ServicePower and JLL was our first global win. We've worked closely with the JLL team to deploy our cutting edge workforce management software, while working creatively within the limitations of their existing technology. We look forward to supporting JLL with continued innovation in our products, including cloud, mobile, social, analytics and IoT/M2M, as it continues to deploy our combined solution in support of its teams around the world."
About ServicePower
ServicePower, the acknowledged leader in Optimization Technology, provides an innovative global, fully mobilized workforce management software used by field service organizations such as Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimization, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L.
About JLL
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $4.7 billion and gross revenue of $5.4 billion, JLL has more than 230 corporate offices, operates in 80 countries and has a global workforce of approximately 58,000. On behalf of its clients, the firm provides management and real estate outsourcing services for a property portfolio of 3.4 billion square feet, or 316 million square meters, and completed $118 billion in sales, acquisitions and finance transactions in 2014. Its investment management business, LaSalle Investment Management, has $55.3 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
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