OREANDA-NEWS. July 27, 2015. All industries are facing immense changes in the way companies interact with their customers. But healthcare especially is experience a variety of disruptive pressures and patients are expecting better service experiences, powered by transparency, omnichannel access and personalization.

But existing technology infrastructure falls short of providing the level of service that your patients are expecting and the growing health technology landscape requires cloud technology, social connectivity, mobile solutions, and data tightly integrated for constant feedback. Introducing the patient success platform from Salesforce.

What the E-Book is About

We created the e-book The Patient Success Platform: Making Patient-Centric Care Easier than Ever with Salesforce to show you how to leverage Salesforce technology to transform your patient engagement.

The Structure of the E-Book

The e-book is divided into three parts that detail how the patient success platform can transform healthcare in different areas like:

Acquisition and Retention

Your EMR system alone is not equipped to attract and retain patients, coordinate care, or manage relationships over time. With physician referral management and a customer engagement center, Salesforce ensures that your healthcare company continues to grow its customer base.

Collaboration

Modern healthcare is a team sport — your patients interact with a number of different providers and suppliers, so collaboration between all these different groups and individuals is critical. By centralizing care team communication with a patient engagement platform, your organization will always remain in sync.

Engagement

Successful patient relationship management is a crucial piece of the puzzle and prevents avoidable admissions and readmissions. The patient success platform ensures that the patient has 24/7, mobile access to all of the information they need to be a proactive agent in their own care.

Get the E-Book

You can download this e-book now for free. Click below to read The Patient Success Platform: Making Patient-Centric Care Easier than Ever with Salesforce.