AT&T Ranks Highest in J.D. Power 2015 Business Wireline Satisfaction Study for Small and Medium Businesses
More than 4,000 U.S. wireline business customers participated in the study between April and June 2015. The J.D. Power 2015 Business Wireline Satisfaction Study? looks at six categories: performance and reliability, cost of service, sales representatives and account executives, billing, communications and customer service.
“Our goal is to connect with our business customers on a personal level. We build long-term relationships that let us understand their businesses and provide innovative solutions that enable them to run more efficiently,” said Cathy Martine, president, AT&T Enterprise Business Solutions. “Companies of all sizes turn to AT&T to solve their complex challenges. We will remain relentless when it comes to helping them connect, protect, virtualize and manage their businesses.”
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
**AT&T received the highest numerical score among small/medium business providers in the proprietary J.D. Power 2015 Business Wireline Satisfaction StudySM. Study based on 4,154 responses from wireline service decision makers for small/medium businesses and measuring 10 providers. Proprietary study results are based on experiences and perceptions of businesses surveyed in April-June 2015. Your experiences may vary.
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