Continental Announces Voluntary Tire Exchange Program for Truck Tires
As market feedback indicates, in a few exceptional cases, the product showed sudden pressure loss before being put into service. No personal injuries or accidents were reported. Due to the potential risk that another few similar cases may occur in the market, Continental decided to exchange the product. The respective Conti Hybrid steer tire of size 205/75R17.5 shows the DOT serial numbers HW96 F7T9 2714 to 2615. Customers can identify the tires by this lettering on the side wall.
Continental notified the responsible national authorities of the details of the voluntary tire exchange. The company is in close communication with the respective original equipment customers as well as with its tire distributors and dealers to identify replacement customers who purchased potentially affected tires. Owners will be promptly notified and informed about the details of the voluntary program. Replacement tires and their installation are free of charge for the customer.
Consumers seeking more information, including instructions for identifying affected tires as well as obtaining replacement tires, are asked to visit Continental’s web-site at www.continental-truck-tires.com/exchange for more Details.
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