OREANDA-NEWS. June 17, 2015. PTSG, a leading West Yorkshire-based niche specialist services provider with nine operational bases around the UK, is pleased to announce that last night, at an awards ceremony at the Old Billingsgate in London, Paul Teasdale, CEO of the Group, was voted European Customer Service Business Leader of the Year for 2015.

The European Contact Centre and Customer Service Awards, sponsored by the Top 50 Companies for Customer Service, is a firmly established annual event which recognises and rewards the best and most successful individuals and organisations in the customer service industry.

The event unites the most influential leaders within the contact centre and customer service industry and rewards the individuals and companies that have made a real impact on the contact and customer service industry.

Paul was praised for being a customer service visionary whose dedication to customer service made him a leading candidate for the award. MOUSE (Memorable, Outstanding, Unique, Service, Experience) - PTSG's customer service standard - was recognised as a unique and innovative initiative.

Commenting on winning the award, Paul Teasdale said:

"I am receiving this award on behalf of my colleagues at PTSG. We are very proud of the service levels that we achieve and we constantly strive to do more and be better. I am very grateful to be recognised for what PTSG has achieved so far and we will use this recognition to help us to further advance the quality of our service delivery."