MOL Announces On-Time Arrival Performance Results for January-March
OREANDA-NEWS. Mitsui O.S.K. Lines, Ltd. today announced the On-Time Arrival Performance quarterly results for January to March 2015 for the major trade lanes as an effort of upgrading and improving the quality of services MOL Liner offers.
MOL has established a set of goals for KPIs including on-time arrival performance to offer industry-leading transparency to customers and to showcase MOL's strength as a carrier that provides high quality service.
Measurement criteria are:
Scope of trade lanes is
East-West Trade: Asia-U.S. West Coast, Asia-U.S. East Coast, Transatlantic, Asia-Europe, Asia-Mediterranean
North-South Trade: Asia-East Coast South America, Asia-Mexico/West Coast South America, Europe-Africa
Intra Asia Trade: Intra Asia
When a vessel arrives at the first port of destination area for both directions, eastbound and westbound, within 24 hours of scheduled time of arrival, the voyage is regarded as On-Time Arrival.
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