20.04.2015, 01:05
ATFBank announces launch of new service for individuals – personal client workstation
OREANDA-NEWS. April 20, 2015. ATFBank JSC (Almaty), whose securities are listed on the
Kazakhstan Stock Exchange (KASE), provided KASE with a press release:
With the view to promote and develop ATF24 Internet Banking system, ATFBank JSC (hereinafter – the ATFBank) offers individual clients to try a new service:
a personal client workstation equipped with a PC connected to the ATF24 Internet Banking system and ATFBank’s website. New service is now available in all central outlets of ATFBank branch network. "Until recently, ATMs and terminals were the main self-service tools available. Now we added a new element – a customer personal work place. When visiting a Bank’s outlet any customer is able perform all necessary transactions via ATF24 Internet Banking system on a separate PC.
In addition our staff will provide the necessary advice to new clients with regards to registration and work with Internet banking during their first visit to our outlets", – according to Nelia Massanova, Director of Network Regional Development Department. The self-service area and a personal workspace are available to all clients with any ATFBank payment card. With a new format of the self-service areas the new clients as well as clients not having the skills of using the Internet banking system, now have an opportunity to get acquainted with the functionality of ATF24 system and other ATFBank services.
These customers in the central outlets of the Bank will be offered a quick practical advice. If necessary, the Bank's staff will help registering in ATF24 system and perform a brief training on the use of personal account remote control channels. So now in the areas of self-service ATFBank clients via remote channels are able independently make the most popular banking transactions: wire transfers within Kazakhstan; obtaining information about the balance in current and card accounts; payment for services; viewing cash flow statements. In addition, customers can get acquainted with the exchange rates effective in the Bank, branch network map and location of ATMs and ATFBank branches. ATFBank ensures maximum privacy of client transactions.
However, clients should always be mindful of the need to log out from their user account at the end of their transactions done via ATF24. Hours of operation of the self-service areas coincide with hours of operation of outlets.
With the view to promote and develop ATF24 Internet Banking system, ATFBank JSC (hereinafter – the ATFBank) offers individual clients to try a new service:
a personal client workstation equipped with a PC connected to the ATF24 Internet Banking system and ATFBank’s website. New service is now available in all central outlets of ATFBank branch network. "Until recently, ATMs and terminals were the main self-service tools available. Now we added a new element – a customer personal work place. When visiting a Bank’s outlet any customer is able perform all necessary transactions via ATF24 Internet Banking system on a separate PC.
In addition our staff will provide the necessary advice to new clients with regards to registration and work with Internet banking during their first visit to our outlets", – according to Nelia Massanova, Director of Network Regional Development Department. The self-service area and a personal workspace are available to all clients with any ATFBank payment card. With a new format of the self-service areas the new clients as well as clients not having the skills of using the Internet banking system, now have an opportunity to get acquainted with the functionality of ATF24 system and other ATFBank services.
These customers in the central outlets of the Bank will be offered a quick practical advice. If necessary, the Bank's staff will help registering in ATF24 system and perform a brief training on the use of personal account remote control channels. So now in the areas of self-service ATFBank clients via remote channels are able independently make the most popular banking transactions: wire transfers within Kazakhstan; obtaining information about the balance in current and card accounts; payment for services; viewing cash flow statements. In addition, customers can get acquainted with the exchange rates effective in the Bank, branch network map and location of ATMs and ATFBank branches. ATFBank ensures maximum privacy of client transactions.
However, clients should always be mindful of the need to log out from their user account at the end of their transactions done via ATF24. Hours of operation of the self-service areas coincide with hours of operation of outlets.
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