Chrysler Statement: Door-handle Assemblies
FCA US launched an investigation after the Company received three warranty claims linked to doors that failed to close or opened inadvertently while vehicles were moving at low speed. The Company is unaware of any related injuries or accidents.
Engineers determined a sealant, newly adopted by a supplier, provided inconsistent moisture protection to the electronic switches that control the door latches. Switches exposed to moisture may short-circuit.
Affected are approximately 1,524 model-year 2013-14 Dodge Viper SRT cars in the U.S.; 164 in Canada; 17 in Mexico and 57 outside the NAFTA region.
Affected customers will be notified and advised when they may schedule service, which will be performed at no cost. Customers with questions may call the FCA US Customer Information Center at 1-800-853-1403.
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