After 3 years, 58% of owners of cars leave official dealers
OREANDA-NEWS. The survey, conducted by the analytic agency "AUTOSTAT" in the framework of market research of service centers, showed that during the first three years of operation, 90% of the owners of new cars are serviced at authorized dealers. Thus, after three years, only 42% of owners of cars stay at the official service. About 40% of them go to the independent stations, and 18% owners prefer to repair and maintenance of the car at a friend- private mechanic or independently in the garage.
Among the owners of foreign cars older than seven years only 14% are loyal to official dealer car service and owners of cars over 10 years - only 3%. In this case, cars older than seven years "go" to the service of independent garages, even from independent stations. Approximately 60% of cars older than 7 years are served at a friend's mechanic or by their own in garages.
Recall that parc of cars in Russia as of January 1st, 2015 was 40,850,000 cars, among which 22.63 million cars (55%) - are foreign cars. Warranty parc of foreign cars has more than 5.5 million cars.
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