OREANDA-NEWS. Aegis Limited, a global outsourcing and technology services company,today announced today that it was one of the top 10 business process outsourcing providers to be included in Gartner Inc.’s 2014 Competitive Landscape: The Next Frontier for BPO Services, Asia Pacific, in a report published on December 2014, by TJ Singh and Misako Sawai.

The 2014 Gartner report identifies key market leaders for a diverse range of horizontal, multi-domain BPO services in Asia Pacific and provides competitive profiles of the key players in Asia Pacific.

According to the Gartner report “The overall Asia Pacific BPO market is forecast to grow steadily to \$23.4 billion by 2018, with a 4.7% CAGR between 2013 and 2018. By 2018, the total revenue of the top 10 Asia Pacific BPO providers will exceed the corresponding value in EMEA. The top 10 BPO providers in Asia Pacific had combined revenue of more than \$5.9 billion in 2013, out of a total BPO market size of \$18.7 billion for 2013.”

Sandip Sen, Global CEO, Aegis Limited said “Asia Pacific has been a delivery hub for the last 11to 15years. However, this market is further growing as service providers realign to include among their offerings, the demands of the local Asian market.We believe Aegis’ enhanced presence in Asia Pacific, strengthened, domain expertise and multi-lingual capabilities is well positionedfor not only global markets, but also the local Asia Pacific region.”

Aegis’ recent expansion in Malaysia, Australia and organic growth in India are some of the attributes which have contributed to Aegis’ growth.

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About Aegis
Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 37 locations across 9 countries with more than 37,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 35 billion conglomerate.