ServicePower Technologies Pls won two contracts
ServicePower is already the leading provider of field service solutions to the appliance and electronics technology sectors in the UK and these latest contracts, in addition to those announced at the beginning of February, build upon this considerable momentum.
The UK retail business, whose portfolio includes department stores, supermarkets, and online retail, has renewed its contract with ServicePower to utilise its solutions as the fulfilment mechanism for its repair and installation services for the products sold in its UK shops and online and also for insurance products which provide cover for home, auto and life. ServicePower's field service technology and managed network of repair and installation providers enables the client to deliver the service and expertise that its loyal customers have come to trust and expect from the brand.
Additionally, an international manufacturer of electrical heating, domestic appliances, cooling, ventilation, and renewable energy solutions, has contracted with ServicePower to provide a robust, innovative technology and repair contract network in support of appliance product repairs. ServiceOperations, including intelligent dispatching and claim processing, as well as the ServicePower ServiceOutsoucing managed contractor network, will be used by the client to provide repair services on domestic appliance products sold in the UK. This will provide the client's customers with a complete, end to end repair solution which aims to exceed their expectations and align operations to the company's commitment to innovation.
Marne Martin, CEO of ServicePower, commented "We are again happy to announce additional momentum in the UK. These latest contract wins further validate our innovative field service management software platform and position as the leading, most trusted service network management firm in the UK field service market. We look forward to our continued partnership with the UK's most recognised retailer, and to providing exceptional service to our newest client and its loyal customers."
About ServicePowerServicePower, the acknowledged leader in Optimisation Technology, provides an innovative global, fully mobilised field service management software platform used by field service organisations such as Assurant Solutions, Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimisation, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
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