OREANDA-NEWS. IC Ingosstrakh Life LLC has launched a new online service that helps clients monitor the status of the settlement in respect of their application on the insured event occurrence. Now the company's customers who claimed an insurance case can check the current status of the settlement of the claim at www.lifeingos.ru. The service is available for holders of both individual and collective insurance policies, as well as for their legal representatives or beneficiaries. The service allows you to retrieve information and documents, as well as to find out the decision made by the insurer in respect of your claim. Information is provided in respect of the events declared since December 5, 2014.

The new service was developed with great attention to the issues of confidentiality and personal data protection. For the purposes of security, clients can only know the status of consideration of their application upon entering an individual number of the loss, which is known only to the person who applies for an insurance compensation.

"The launch of the online service which enables clients to track the status of an insurance claim is Ingosstrakh Life's next step towards the enhancement of service quality. The introduction of the option of online loss settlement status check has become the next step in streamlining communication channels, along with other features that our clients have already familiar with, such as the opportunity to make a claim on the insured event by filling in a special form on our website www.lifeingos.ru or by contacting the company at toll-free Federal Number 8-800-1005041," said Vladimir Chernikov, the Chief Executive Officer of IC Ingosstrakh Life LLC.