Delta Launches Ad Campaign for US Hispanic, L.America and Caribbean
OREANDA-NEWS. Delta Air Lines (NYSE: DAL) launched the first stage of its new advertising campaign aligning its brand approach globally, underscoring its investments in Latin America and the Caribbean and introducing "Keep Climbing" as part of the goal of the airline to be the best U.S. airline in the region. Designed specifically for Latin America, the Caribbean and the Spanish-speaking community in the United States, the campaign focuses on Delta's commitment to enhance travel experiences for its Latino customers.
Delta's latest additions such as Economy Comfort seats, full flat-beds in BusinessElite, state-of-the-art on-demand entertainment system, and the benefits to the SkyMiles frequent flyer program are presented reflecting the local flavor of markets and the many cultures of Latinos across the region. The campaign also underscores Delta's regional partnerships and extensive network in Latin America and the Caribbean, covering 29 countries and 48 destinations with over 1,400 weekly flights between the region and the U.S.*
"This is a great time of growth for Delta in the region and the campaign leverages our momentum while focusing on the investments we are making to serve our Latino customers every day to earn their preference," said Nicolas Ferri, Delta's vice president for Latin America and the Caribbean. "Product improvements, investments in new routes and the significant progress Delta is undertaking with its partners in the region are proof points that we are steadfast on our goal to be the best U.S. airline in Latin America and the Caribbean."
The new campaign has a personal tone which captures the spirit of family, friends and the fun of traveling. The first wave of the campaign focuses on the size and scope of the airline, its offerings on-board such as in-flight entertainment and the advantages of its SkyMiles frequent flyer program.
Another one of the campaign's objectives is informing the Hispanic communities in New York and Los Angeles about Delta's recently expanded service to Central America, Mexico, and the Caribbean.
"We've been talking to the Hispanic community for a long time, learning about their travel needs and cultures. We developed Delta's new advertising campaign for Hispanic individuals living in the U.S. but who travel to Latin America to visit family and friends or conduct business, such as the Puerto Ricans and Dominicans in New York or the Mexicans, Guatemalans and Salvadorans in Los Angeles," said Julieta McCurry, DeltaЃLs general manager Brand Communications. "We can offer more connectivity options to them through our global network, and can provide an enhanced travel experience - all benefits of Delta's commitment to the region."
This "Keep Climbing" slogan, already known in the U.S. and Japan, is being introduced to Latin America and the Caribbean. "Keep Climbing" reflects Delta's positive attitude in the industry and its desire to continuously improve without losing momentum.
Delta has invested billions of dollars in the customer experience. The many upgrades introduced over the last three years include the installation of full flat-bed seats on Delta's widebody international aircraft, new premium offering for BusinessElite customers, updated interiors that provide more baggage space and access to outlets for 225 domestic narrowbody aircraft through 2016, a new Terminal 4 at New York - JFK, and the new Maynard H. Jackson Jr. International Terminal in Atlanta. Delta customers have seen and enjoyed the airline's investments in more than 50 Delta Sky Clubs, with new amenities such as recharging stations at more than 40 airports, helpful mobile apps providing features such as baggage tracking and the introduction of Wi-Fi on its international fleet by the end of 2015.
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