OREANDA-NEWS. Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading IT services, consulting and business solutions organization, today announced it has been recognized in the "Winner's Circle" among the top worldwide Retail BPO service providers by the analyst firm HfS Research in its "Blueprint Report on RetailBPO Services," authored by analyst Reetika Joshi.

The HfS Blueprint identifies several key differentiators between service providers, placed in the "Winner's Circle"for their demonstrated excellence in execution and innovation. From an execution perspective, these providers have developed strong client relationships and real-world delivery solutions and are flexible in meeting clients' needs. Innovation represents providers' strong vision, plans to invest in future capabilities and the ability to leverage external drivers to increase value for their clients.

The report highlights TCS' large footprint in digital content management, promotion management and search engine optimization, in addition to TCS' ability to help retailers grow and integrate their ecommerce business along with brick and mortar operations. The report also cites TCS' technology, ecommerce, retail domain expertise, and industry thought leadership in serving its expansive retail clientele.

"We are proud to be recognized in the HfS' Winner's Circle' for helping retailers around the world meet their strategic business objectives of growth, agility and efficiencies," said Abid Ali Neemuchwala, Global Head of Business Process Services at TCS. "Our strategic investments in building domain expertise, retail analytics offerings, technology accelerators, and platforms have created value for customers globally."

The retail industry is undergoing a tectonic shift as the competitive landscape changes. Ecommerce, consumer expectations, behaviors, demographics, and psychographics are fast changing. Retailers are seeking partners who can help them respond with agility to these changes, and help them grow while managing costs. TCS, with its industry knowledge, proven simplification methodology FORE™, solution accelerators TRAPEZE™, and its robust delivery mechanism through its Global Network Delivery Model (GNDM™), partners with leading retailers around the world to meet these needs.