OREANDA-NEWS. Tata Power, India's largest integrated power utility, has always treated consumer-convenience as a top priority, and has strived to provide best in class services to its consumers. In line with this commitment, the Company has launched its 29th Customer Centre in Malad East at Shop No.1, Sheetal Darshan, Shivaji Chowk, Daftary Road, to provide its consumers with a convenient over-the-counter bill payment option. Mr. Ram Borte, Councillor, BJP, graced the occasion by inaugurating the Centre. The bill collection centre will serve the consumers in Malad East area.

Time and again, the Company has reiterated its commitment towards consumer-satisfaction by empowering its Mumbai consumers with choice, like its 'Right to Choose' option, and by providing them with the best in class service, like 24x7 electricity supply. While Tata Power has many other offline payment options like Customer Relation Centres, Dropboxes, ICICI Bank Branches, Suvidhaa and Itz Cash World outlets, the objective behind opening this centre in Malad is to provide the local consumers with a neighbourhood Tata Power convenient cash and cheque payment centre. The Company has also set-up various multi-lingual customer relations centres across the city to address queries related to electricity bills, and has unique mobile collection vans.

Speaking on the initiative, Mr. Ashok Sethi, COO & Executive Director, Tata Power, said, 'We at Tata Power have been constantly striving to innovate and provide services to exceed consumer expectations. Superior customer care is at the heart of our core values and, with the launch of our new bill collection Centre, I am positive it will make payment transactions highly convenient for the local residents of Malad East."

Tata Power has brought many such conveniences for its Mumbai consumers in the area of customer care, and will continue to undertake similar initiatives in the future. Going a mile ahead, Tata Power now also urges its consumers to contribute towards nature preservation by giving them the choice to say no to paper bills and opt for e-bills instead.