Delta Air Lines' Offer Automated Passport Control Program
OREANDA-NEWS. Delta Air Lines' (NYSE: DAL) international customers now have access to Automated Passport Control kiosks when arriving at the airline's main international gateways, including Atlanta, Boston, Detroit, Los Angeles, Minneapolis, New York-JFK and Seattle. The APC program officially launched today in Detroit and Los Angeles.
Delta Air Lines and the Delta Connection carriers offer service to nearly 370 destinations on six continents. For more information visit news.delta.com.
APC self-service kiosks expedite the entry process for U.S., Canadian and eligible visa waiver program international customers by providing an automated process to submit customs declaration forms and biographical information.
According to U.S. Customs and Border Protection, airports that employ APC kiosks reduce the average customer's wait time through primary inspection areas by 29 to 45 percent, depending on location.
"These new kiosks will improve the overall experience for our international customers thanks to shorter wait times, less congestion and faster processing for exiting customs," said John Laughter, Delta's senior vice president – Corporate Safety, Security and Compliance. "We strive to provide our customers with an enjoyable travel experience from start to finish, and that includes customs and border protection checkpoints."
The number of APC kiosks at Delta's different international gateways includes:
Atlanta: 74 installed in May 2014
Boston: 20 installed in June 2014 with an additional 10 to be installed later this summer
Detroit: 30 installed in June 2014
Los Angeles: 10 installed in June 2014
Minneapolis: 10 installed in June 2014
New York-JFK: 40 installed in September 2013 with an additional 14 installed in June 2013 and 14 more later in the summer
Seattle: 14 installed in December 2013
Delta was the original financial supporter for the installation of APC kiosks in New York-JFK and Los Angeles. Additionally, Delta's Terminal 5 in Los Angeles is the first terminal at Los Angeles International Airport to offer arriving international customers APC kiosks.
The APC program was launched in May 2013 at the CBP preclearance facility at Vancouver International Airport. Vancouver Airport Authority (YVR) pioneered BorderXpress, an APC system that delivers fully-hosted kiosks to automate the administrative function of the border inspection process. Delta utilizes YVR kiosks at its locations in Atlanta, Detroit, Los Angeles, New York-JFK and Seattle.
"We are proud to partner with Delta Air Lines to deliver BorderXpress Automated Passport Control technology at major international hubs across the United States, including Atlanta, Detroit, Los Angeles, New York-JFK and Seattle," said Craig Richmond, President and CEO, Vancouver Airport Authority. "Together with Delta Air Lines, we are advancing our goal to speed up, streamline and simplify the passenger travel experience."
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