OREANDA-NEWS. About 140 thousand Internet subscribers of Ukrtelecom joined the subscriber lines improvement program. This initiative was launched in May 2013.

The program is aimed at improving customer satisfaction. Ukrtelecom abandoned the standard approach in internet customer service, as the needs of each of them are individual. Under the program, the service subscribers receive their personal speed characteristics of the network access which correspond to their services consumption pattern.

In a year, about 140 thousand Internet subscribers of Ukrtelecom took advantage of the offer, and it still remains popular. On average, there are about 10 thousand subscribers per month who choose improved Internet speed characteristics, with the number of such lines increasing by more than 20 thousand per month. In total, the Company's technical experts have optimized more than 500 thousand telephone lines during this time.

We remind you that when joining the program, bandwidth of the optimized lines increased by an average of 2.7 times - from 5.5 Mbps to 15 Mbps. However, within the peak performance of their lines, each subscriber can choose the best speed offer.

Individual approach to its customers and favorable rates are strengthening Ukrtelecom's leading position in the Internet market every day.