OREANDA-NEWS.   Ryanair, Europe’s favourite low fares airline, today (14 May) released its April statistics which confirm that Ryanair remains Europe’s No 1 customer service airline with:

         91% of 49,000 flights arriving on-time (down slightly due adverse weather)
         Less than 1 complaint per 3,000 passengers
         Less than 1 bag complaint per 2,000 passengers
         Over 99% of all complaints answered within 7 days.
 
Ryanair’s Robin Kiely said:

“Ryanair carried 7.8m customers in April with over 91% of our 49,000 flights arriving on-time, as we continued to improve our customer experience. All Ryanair customers may now bring a small 2nd  bag on board, make faster bookings and register their details on our easier to use website, enjoy “quiet flights”, allocated seating, and now use their personal electronic devices at all stages of their flight, as Ryanair continues to deliver so much more than just the lowest fares in every market we operate.”