IDC MarketScape Names TCS as Leader in Enterprise Mobility Services
OREANDA-NEWS. Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading IT services, consulting and business solutions organization, announced that it has been designated as a leader in enterprise mobility services by the International Data Corporation (IDC), a leading independent research company. In the 'IDC MarketScape: Worldwide Mobile Application Development, Testing, Management and Infrastructure Services 2014 Vendor Assessment' report, TCS's highest scores were received in customer satisfaction, innovation R&D / pace and productivity, and employee management.
The IDC report evaluated the strengths and weaknesses of 14 enterprise mobility service providers on 117 criteria, including range of service offerings, delivery model, scalability, customer service, and growth strategy. This report highlighted customers' high praise for TCS with regard to resource scalability, HTML5 skills, thought leadership, and the ability to drive continuous improvement. It also cited TCS's high flexibility to work with differing client workstyles across application lifecycle management, which makes it easier for clients to develop key partnership bonds with TCS.
"IDC has observed an increasing amount of activity in mobile application services. Enterprises are investing heavily in building mobile applications as part of their overall mission and critical business objectives. But the rapidly evolving mobile technology landscape, shortage of skilled mobile application resources, and mobile infrastructure costs are impeding enterprises from accomplishing their mobility goals. As a result, enterprises are increasingly looking to service providers, not only for mobility expertise and guidance, but also to build, test and manage mobile applications moving forward," explains Pete Marston of IDC.
"At TCS, we are on a mission to help our customers reimagine their businesses by leveraging mobility to create fundamentally new business models, reach new customer segments, create new channels, and dramatically improve business processes and workplaces," said Dr Satya Ramaswamy, global head of TCS digital enterprise.
He added, "We are a very customer-centric organization, focused on the success of our customers, so we are pleased to receive high praise from our customers in the IDC MarketScape report for our thought leadership and execution capabilities in enterprise mobility services."
TCS's global mobility delivery centers serve more than 250 clients in all major geographies. TCS provides a comprehensive set of enterprise mobility products and services, and a wide range of eco-system partnerships leveraging the power of today's mobile devices to reimagine enterprise business processes and customer experiences. TCS's mobility offerings extend beyond the smartphone and tablet into the emerging class of wearable computing devices. TCS considers mobility and pervasive computing to be a dominant force among the digital five forces, the other four being big data and analytics, social media, cloud, and artificial intelligence and robotics, all of which combine to deliver Digital Reimagination™ for the modern enterprise.
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