OREANDA-NEWS. At the 2014 SKYTRAX World Airport Awards held overnight at the passenger Terminal EXPO in Barcelona, Auckland Airport was named:

- Best Airport in Australia Pacific for 6th year in a row
- Best Airport Staff Service in Australia Pacific for 3rd year running
- 2nd Best Airport in the world serving 10-20 million passengers
- 11th Best Airport in the world

The SKYTRAX World Airport Awards are the industry’s most extensive and credible air traveller-based awards, involving a nine-month survey of 12 million airport customers from over 100 different nationalities.

Adrian Littlewood, Auckland Airport chief executive, says the airport is delighted by the announcement.

“We are incredibly proud to be recognised on the global stage in Skytrax World Airport Awards for the sixth year in a row as the best airport in Australia Pacific.  This award highlights once again the commitment everyone working at the airport has to making journeys better.”

“We are also thrilled to have been awarded the best airport for staff service in Australia Pacific for the third year in a row.  The airport really is a collective effort – from cleaners to Customs, airlines to Aviation Security, border agencies to baggage handlers.  Delivering world-class customer service requires everyone to play their part and I would like to personally thank the entire airport community for their tireless dedication to ensuring our passengers have the best possible experience.”

“Being ranked the second best airport in the world for our size and 11th best airport in the world overall – up from 12th last year – is also a great honour and we can all be proud of these achievements.”

“We have a strong commitment to listening to, understanding and meeting the needs of our customers.  This means that we have an ongoing focus on expanding the quality and range of passenger products and services across all parts of the business.  We also work very closely with our airport partners to improve the end-to-end passenger experience through innovation and efficiency initiatives,” says Mr Littlewood.