Ingosstrakh Launches On-Line Payment System to CNC Insurance Franchise
OREANDA-NEWS. Ingosstrakh Insurance Company has launched a new online service for CNC policyholders. Now, if CNC policy provides for the payment of the franchise for the purposes of insurance event settlement, when the insured event occurs the customer can pay for the franchise through the company's website www.ingos.ru without visiting the office of the insurance company. This feature has made the process of settlement loss more convenient, which saves customers a significant amount of time.
Earlier, Ingosstrakh Insurance Company launched an online payment service for paying installments under insurance contracts, service of crediting the insurance payment to the customer's bank card, and also provided its customers with the opportunity to purchase standardized fully packaged products from the company's website: the client can calculate the cost of the policy he/she wishes to purchase online, pay for it by bank card and get the policy by email.
"We are trying to simplify the losses settlement process for customers as much as possible, and this trend will continue in the long term,” Vadim Yurko, Head of Marketing at Ingosstrakh Insurance Company, comments. “We understand the needs of our customers, so, over the past year, we have significantly expanded the functionality of our services available in the online mode, and this month we took another step towards our policyholders, giving them the opportunity to save time on insurance programs purchasing and management. The next step that we are planning to take in the field of online services is to provide each customer with the access to their insurance history through his or her personal account on Ingosstrakh Insurance Company website, which makes it easy for them to manage their insurance contracts and monitor the current status of the settlement process."
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