Ingosstrakh Obtains Recertification of Compliance of QMS
OREANDA-NEWS. Based on the results of the recertification audit, Ingosstrakh Insurance Company JSC has confirmed its Quality Management System Certificate in the sphere of insurance and reinsurance. The effective period of the new certificate is 2014-2017.
In 2011, Ingosstrakh Insurance Company became one of the first Russian federal level companies to receive a Quality Management System Certificate of GOST R ISO 9001-2008. Throughout the effective term of the certificate, the company conducted systematic improvement of business processes and the quality of services.
According to the results of the recertification audit conducted in early 2014, "Uniform Standard", the certification body of voluntary certification, has decided to confirm the compliance of the existing quality management system of Ingosstrakh Insurance Company JSC in the sphere of insurance and reinsurance with the requirements of GOST ISO 9001-2011 and issue a new certificate of conformity effective until 2017.
“In today's market environment, the service component is becoming increasingly important,” says Ilya Solomatin, Vice President of Ingosstrakh Insurance Company. “The quality of service has turned into an essential attribute, a competitive tool that helps to attract new customers, and also an important prerequisite for participation in many tenders. This is why it is so important to systematize the range of quality management activities in the way that enables to improve the quality in the long term. The Certificate of Quality Management System Compliance with the requirements of GOST ISO 9001-2011 that we have been awarded is a clear proof for us and our partners that Ingosstrakh Insurance Company is a reliable and fast-growing company that constantly improves the quality of services provided to customers.
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