OREANDA-NEWS. Fujitsu now enables retailers around the world to exceed customer expectations for fast self-checkout, while improving Point of Service (PoS) economics with the introduction of the second generation of the FUJITSU U-Scan Genesis Retail Solution. The new solution increases store efficiency due to improved and highly-competitive scalability, flexibility, reliability and usability features.

Reliability, increased staff productivity, and lower costs are the top three benefits retailers expect to realize through their instore technology. Fujitsu's integrated support tool Integro maximizes reliability and speed of service support of U-Scan by fixing problems locally- eliminating time-consuming outbound support calls by staff. As well as enabling employees to focus on the needs of customers, Integro empowers staff with rich data and powerful tools that automate remote support tasks, while simultaneously providing out-of-the-box reports delivering big data for analysis and giving a complete overview of the solution.

Usability is also enhanced by the myU-Scan Mobile Application which reduces transaction time and personalizes cross-channel customer service by allowing individual customization at any U-Scan station in any store. Available for Android and iOS devices, myU-Scan delivers a unique Quick Response (QR) Barcode to customers' mobile devices. Therefore personalized identification data and pre-selected shopping and payment preferences as well as lists of favorite items are easily to hand at the checkout and available for reuse or editing.