OREANDA-NEWS. CROC has received the Avaya Platinum Partner of the Year Award as the best company among fifty leading systems integrators and distributors in Russia and the CIS.

The award was presented for the largest scope of projects on the Avaya platform as well as experience in major country-wide deployments. CROC completed over 100 projects over the last year alone, with half of them being implemented for geographically distributed holdings with sophisticated telecommunications infrastructures. For example, CROC upgraded Alfa-Bank’s call center, implemented a phone call logging system in Gazprombank, improved the enterprise telephony network in Absolut Group and deployed an automated outbound calling system in OTP Bank. CROC’s total business with Avaya hardware and software solutions amounted to USD 18 million.

“Avaya is the leading telecom vendor and develops innovative solutions with high integration potential. We therefore often recommend using their products to our customers. These solutions account for a considerable share of our department’s revenue and we are happy that the partner also recognizes our expertise and leading position in the Russian market,” commented Oleg Kravchenko, Deputy Director General and Head of Communication Systems at CROC.

“Avaya has an extensive partner network which is growing and attracting new organizations, including in Russia and the CIS. Every year we reward companies which are developing faster than others. These partners help Russian customers to literally hear and understand better and to always be reachable for their clients. In 2013, the volume and complexity of CROC’s projects were beyond competition,” said Konstantin Smirnov, Partner Manager, Avaya in Russia and CIS.