Verizon Earns Top 100 Spot in 2013 InformationWeek 500
OREANDA-NEWS. October 10, 2013. For the 17th year, Verizon has been named to the InformationWeek 500, a list that honors the top technology innovators in the U.S. Recognized in the list’s top 100 for innovative information-technology work, Verizon earned its spot for the company’s Tech Tablet project.
It uses mobile tools to enhance the ability of Verizon field technicians to provide a world-class service experience for the company’s residential and business customers.
“Our IT team is focused on driving shareholder value by delivering innovative business solutions that produce a superior customer experience,” said Roger Gurnani, chief information officer for Verizon. “We’re honored to be recognized once again as an innovative technology leader.”
The Tech Tablet is a 10-inch, rugged tablet that equips Verizon field technicians with state-of-the-art technology to provide customers with powerful answers. The mobile device leverages the Verizon 4G LTE network to deliver enhanced functionality including a comprehensive customer-specific view of historical transactions, a graphical view of the customer’s in-home network, product demonstrations and on-site ordering.
Bob Mudge, president of Verizon consumer and mass business markets, said: “This new work tool is the result of technicians, front-line managers and fantastic IT partners collaborating to deliver an even greater customer experience. Putting at the technician’s fingertips all the information needed for a job makes every customer-visit seamless.”
The companies on this year’s list were announced at an awards ceremony at the 2013 InformationWeek Conference and Awards Gala, Sept. 8-10, at the Montelucia Resort & Spa in Scottsdale, Ariz.
“The theme of this year’s InformationWeek 500 is digital business. It’s a movement, rooted in data analytics, mobile computing, social networking and other customer?focused technologies that are turning companies and industries on their ear,” said InformationWeek Editor-in-Chief Rob Preston. ‘Every enterprise is now a digital business -- or needs to become one fast. The companies in our ranking are leading the way.”
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