OREANDA-NEWS.  September 19, 2013. Recently, the “China’s Best Call Center Award 2012 - 2013”, hosted by Customer Relations Management Committee of China IT Promotion Federation, and co-organized by Customer Contact Center Standard (CCCS) and International Customer Management Institute (ICMI), has been announced.China Life’s 95519 Call Center received the Award for 10 consecutive years.

In the future, China Life 95519 Call Center will continue to streamline operation model, expand service scope, and standardize internal administrations to enhance customer satisfaction.

China Life will strive to establish a world class call center by optimizing resources, strengthening team building, driving innovations and enhancing service quality.