OREANDA-NEWS. September 03, 2013. The "face" of the bank is not only the service in the outlets but also the quality of services of its call-center. Internet-portal banki.ua conducted rating of the most "customer-friendly banks". The work of call-center operators was assessed according to the set of criteria. The maximum amount of points for meeting all the criteria was 55.

PJSC "CREDIT AGRICOLE BANK" gained the maximum score and took the leading position in the rating.

Besides, the work of PJSC "CREDIT AGRICOLE BANK" call-center was noted by Ukrainian bi-monthly business magazine "Dengi". Journalists called over 34 largest Ukrainian banks according to the NBU classification. According to the results, the average time of connection with the call-center operator is about 1-2 minutes.

The result of PJSC "CREDIT AGRICOLE BANK" is 30 seconds, so that customers can promptly get informational support from the Bank.