Five Star Airline Flies High in Paris
OREANDA-NEWS. ANA, Japan’s largest airline, has won two new SKYTRAX World Airline Awards at the Paris Air Show to add to the prestigious five-star rating it received from this leading quality research organization in March.
These latest wins are for World’s Best Airport Services and Best Cabin Cleanliness and signify that has earned its stripes this year with five new awards in total so far.
Widely recognized as the global industry benchmark, SKYTRAX’s World Airline Awards are based on the world’s largest annual airline passenger satisfaction survey covering more than 200 airlines. The survey questioned travelers from more than 160 countries, measuring satisfaction across more than 38 key performance indicators of airline front-line product and service, including check-in, boarding, on-board seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service.
In addition to these latest wins, ANA is the only Japanese airline to join the high flyers of the air travel industry after securing its five-star rating from SKYTRAX, in March. Just six other airlines have achieved the exclusive classification, which evaluates no fewer than 800 individual elements from the airport to on board services.
ANA also received Airline of the Year for 2013 at the Air Transport World awards, along with the Network – Global Airlines and Lowest Global Cancellations awards from FlightStats.
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