Quality Is KAMAZ’s Priority
OREANDA-NEWS. Sergey Kogogin, the company’s General Director, chaired a meeting on quality.
Having substantially analyzed the market situation, KAMAZ’s top manager emphasized that only quality could make KAMAZ vehicles competitive. Therefore it is necessary to adopt new approaches to quality assurance. According to the general director, customers prefer purchasing vehicles of a higher quality and, naturally, with a very comfortable ride even for a short period of time. Nobody will want to drive a KAMAZ truck if his or her back starts aching after 8 hours.
Sergey Kogogin reminded that the company’s top managers are responsible for quality assurance. The company has got technical regulations not for all technological processes used for production. KAMAZ’s technologists must improve the situation and renew all technological processes. The top managers will also be engaged in this activity.
“At last, we have got a financially sound company, there are no problems with finances, we show very good performance,” KAMAZ’s general director noted. “And now we have to solve the same problem with quality.” “We are currently implementing the system “Eight Loops of Quality”, Mr. Kogogin continued. “We must finish it. But to implement the system is only the first step, and then we will also change the quality management system.”
The general director will be in charge of a collegiate body – the Quality Board which will include 12 people (most of his deputies and other top managers of the company). The new body has got its goals, tasks and functions.
Presenting the Regulations of the Quality Board, Yury Klochkov, First Deputy General Director of KAMAZ – CEO, noted that there were several reasons for establishing the Quality Board. Firstly, it is provided for by requirements of the new State Military Standard which came into force at the beginning of this year. Secondly, it was necessary to create an efficient mechanism which would enable to take decisions with the participation of top managers in order to introduce radical changes to satisfy customers’ all requirements. Thirdly, a similar collegiate body is successfully working at Daimler.
The Quality Board will develop a strategic plan in view of the company’s development prospects; consider a quality policy and set goals and tasks to raise the quality level within a certain period in various processes of the company’s QMS; introduce a process approach in quality management at the company, as well as use modern methods of quality management, etc.
It is planned to hold meetings of the Board as necessary, at least once a quarter.
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