OREANDA-NEWS. March 13, 2013. Verizon’s powerful networks continue to meet the growing broadband, communications and information needs of Bay State consumers and businesses, as the company invested more than USD 545 million in its Massachusetts wireline networks and information technology infrastructure in 2012.

“The economic health of Massachusetts, and the people who live and work there, is increasingly tied to robust and modern communications networks, and Verizon’s significant infrastructure investments provide a prescription for growth,” said Allison G. Cole, Verizon region president for consumer and mass business markets in New England.  “Advanced networks spur innovation, commerce, business development, learning and communication at an accelerated pace.

“Our infrastructure investment breaks down traditional technological boundaries, providing powerful solutions that enable people and businesses to connect however, whenever and wherever they want.  This creates opportunities that are borderless and that bring great benefits to our customers, employees, suppliers and communities,” said Cole.

More than half of U.S. consumers say Internet service is their home’s most important convenience, according to the Verizon FiOS Innovation Index – a series of consumer research surveys.  More than 50 percent of all survey respondents also indicated an interest in remote health monitoring and virtual medical visits, which are enabled by ultra-high-speed networks and innovative applications.

“Whether it’s touring the Louvre from your laptop, watching TV on your tablet, or monitoring blood pressure online, the power of our networks is helping consumers and businesses advance their own agenda and remove technological boundaries,” said Cole.

Innovation That Creates Consumer Choice, Delivers Rich Customer Experiences

Verizon’s major wireline infrastructure programs in 2012 included:

Continued deployment of the company’s award-winning, 100 percent fiber-optic FiOS TV and FiOS Internet services.  At year’s end, FiOS services were available to more than 1 million Massachusetts homes and businesses.

The introduction of breakthrough speeds with FiOS Quantum Internet for consumers and small businesses, featuring download/upload speeds of 50/25, 75/35, 150/65 and 300/65 megabits per second (Mbps).  The two highest downstream speed offers – 150 and 300 Mbps – and the new 65 Mbps upstream speed are some of the nation’s fastest mass scale Internet speeds available.  (This FiOS Internet speed grid shows specific examples of the benefits of faster downstream and upstream speeds.)

The rollout of Verizon FiOS Quantum 300/65 Mbps Internet speed throughout the company’s national footprint. The service was developed at the national Verizon Innovation Center in Waltham, Mass., one of only two such centers in the United States.

Continued FiOS innovation:

FiOS TV anytime, anywhere, on a variety of devices, including Flex View and FiOS TV Online, to which Verizon added 12 new brands, representing more than 50 channels, including Showtime, FOX, VH1, NFL Network and NFL RedZone.

TV beyond the set-top box, featuring 75 live, linear channels delivered via Xbox, iPad and an array of Samsung and LG smart TVs and Blu-ray players.

Content enhancement by adding 28 new channels, such as BBC HD and Cartoon Network HD; more than 17,000 video-on-demand titles, including free VOD from NBA TV; and a significant expansion to Verizon’s free on-demand offerings from TBS, TNT, Cartoon Network and Showtime.  FiOS TV now offers more than 50,000 VOD titles each month.

Investing in superior customer experiences: More than 200,000 Verizon customers nationwide who had repeat repair calls on their landline phone service moved their service from Verizon’s copper network to the company’s all-fiber infrastructure, which is less susceptible than copper to moisture and water damage and offers a better service experience.

Continued deployment of fiber-optic links to wireless providers’ cell sites throughout Massachusetts as these carriers expand their infrastructure to meet ever-growing demand for wireless broadband and advanced 4G services.  In 2012, Verizon deployed fiber optics to connect 358 of these sites in the state.