OREANDA-NEWS. Ural Airlines has completed transition to Amadeus Altea - a new generation passenger service IT-platform. The migration to the new platform was executed on the 3rd of March this year. The Amadeus platform will make it possible for the airline’s passengers to obtain new services and advantages while booking tickets and ancillary services. It will also provide new opportunities for the development of the frequent flyer loyalty program.

The purpose of the IT Agreement with Amadeus is to upgrade the services provided and strengthening the carrier’s growth strategy. The Altea solutions encourage the airline to continue the development of its IT infrastructure and ensure customer service quality enhancement. In particular, the inventory module (Altea Inventory) and the booking module (Altea Reservation) enable Ural Airlines to fully control and plan the resources and seats, efficiently sell via various distribution channels, at the airline’s sales offices, travel agencies, and online agencies. The next step will be the conversion of internet sales on the airline’s own website to Amadeus e-commerce technologies.

Our reminder: the transition to the new information platform was planned after signing the agreement on strategic technology cooperation between Ural Airlines and Amadeus in June 2012. Over the time, specialists from Amadeus and Ural Airlines have trained the staff to work in the new system and performed the required technical work to connect and test all Amadeus modules. The Altea platform is currenty used by 110 leading airlines of the world including Air France, KLM, Lufthansa, British Airways, Qantas, Air Berlin, Qatar Airways, Finnair, Air Astana, Rossiya.