New Check-in Island Increases Acceptance Rate of Domodedovo Terminal
OREANDA-NEWS. December 26, 2012. In Moscow Domodedovo Airport the seventh check-in island consisting of 20 check-in desks went into service. The total amount of check-in desks reached 160 units (including the check-in desks for passengers without luggage and with oversized luggage).
The acceptance rate of the new check-in island is 800 passengers and 1200 luggage units per hour that significantly increases the airport acceptance rate. This is particularly important on the threshold of New Year holidays – the traditional "peak season" for the airport.
The method of check-in desks position considers the practice of the world’s best airports, according to which the island form is recognized as the most effective and comfortable for air travelers.
To improve the quality of passenger service, Domodedovo continues the active implementation of modern check-in services - at present 47 CUSS (Common Use Self Service) kiosks and terminal equipment Reprint (which reads data from mobile phones and prints boarding cards) operate in the air terminal building.
Domodedovo is the largest airport in Eastern Europe in terms of passenger traffic. In 2011, total passenger traffic of the airport amounted to 25,7 million passengers and for the period of eleven months in 2012 this figure exceeded 26 million passengers.
Moscow Domodedovo Airport is the largest airport of Russia in terms of passenger traffic. In 2011, total passenger traffic of the airport amounted to 25,7 million people which let Domodedovo become the first Russian airport to join the category of the largest airports in Europe on the classification of the Airports Council International (ACI). Domodedovo is the base airport in Russia for member airlines of two largest global airline alliances – oneworld and Star Alliance. According to the annual survey by the independent research company Skytrax Research (UK), Moscow Domodedovo Airport tops the list of the best airports in Eastern Europe in terms of the service quality.
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